Shipping Policy

Last updated: October 2026

Welcome to Alluriv.

This Shipping Policy applies to all products purchased through
www.alluriv.com.

Alluriv is committed to delivering your order in excellent condition to the
address provided by the customer during checkout.

To help ensure a smooth delivery process, please provide a complete and accurate
delivery address where the order can be received during normal business hours.

Shipping

• Within Saudi Arabia: Alluriv offers free shipping on all orders.
• International shipping: Shipping rates will be calculated and
  displayed at checkout based on the destination country.

Order Processing Time

Orders are prepared and dispatched within 24 hours after the
purchase has been successfully completed.

Shipping Time

• Within Saudi Arabia: 2–5 business days.
• Outside Saudi Arabia: 5–15 business days.

Shipment Tracking

Alluriv provides shipment tracking details within approximately
1–3 days after purchase.

Once your order has been shipped, a notification will be sent to the email
address provided during checkout or registration. The notification will include
the tracking number so you can follow your shipment until delivery.

Customs Duties

Any customs duties, import taxes, clearance charges, or other fees imposed by the
destination country are the responsibility of the buyer.

We recommend checking your country’s import and customs regulations before
placing an international order, as Alluriv is unable to determine or control
these charges.

Delays

Alluriv is not responsible for shipping or delivery delays caused by events or
circumstances beyond our reasonable control, including natural events, customs
clearance, courier disruptions, or postal delays.

Shipping times do not include weekends or official public holidays.

Uncollected Shipments

If the customer is unavailable at the delivery address when the courier attempts
delivery, or if the shipment cannot be handed to a responsible recipient, the
customer may be required to collect the shipment from the courier company’s
designated branch or service point.

Incorrect Delivery Address

Alluriv is not responsible for lost, delayed, or undelivered shipments resulting
from an incorrect, incomplete, or inaccurate shipping address provided by the customer.

Please make sure your shipping details are correct before completing your purchase.

Delivery Completion

Delivery is considered completed once the shipment has been delivered, made
available for collection, or otherwise recorded as successfully delivered or
available to the customer according to the tracking or proof-of-delivery system
used by the courier company.

Contact Information

If you have any questions about shipping or need assistance with your order,
please contact us via WhatsApp or email: